INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are your skincare products suitable for all skin types?
Yes, our products are formulated to be gentle and effective for most skin types. For sensitive skin, we recommend starting with a patch test before regular use.
How do I choose the right products for my skin?
You can explore our product categories by concern (hydration, brightening, anti-aging, etc.). For extra guidance, we also offer personalized consultation to help you pick the perfect routine.
Are your products dermatologist-tested?
Yes, many of our products are dermatologist-tested to ensure safety and effectiveness for a wide range of skin types.
How should I store my skincare products?
Store in a cool, dry place away from direct sunlight. Always close lids tightly after use to maintain product quality.
What is your return policy?
We accept returns on unopened and unused products within 14 days of delivery. For hygiene and safety reasons, opened skincare items cannot be returned.
INFORMATION ABOUT US